Shipping methods and rates:
Thank you for shopping with us! We are committed to delivering your order promptly and efficiently. Please take a moment to review our shipping policy to understand how we handle shipping and related matters.
Processing time:
Orders are typically processed and shipped within 1-2 business days (excluding weekends and holidays) upon receiving the payment confirmation. During peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience during these times.
We offer a variety of shipping methods to accommodate your needs, including standard shipping, and expedited shipping. Shipping rates are calculated based on the destination, weight, and dimensions of the package. You can view the shipping costs during the checkout process before finalizing your order.
Domestic shipping:
For domestic orders, we primarily use reliable courier services to ensure timely and secure delivery to your doorstep. Estimated delivery times for domestic orders range from 2-7 business days, depending on the destination.
We do not ship internationally at this time
Order tracking:
Once your order is shipped, we will provide you with a tracking number via email or the order tracking page on our website. You can use this tracking number to monitor the progress of your shipment.
Order modifications and cancellations:
If you need to modify or cancel your order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, modifications or cancellations may not be possible. Lost or Damaged Packages:
In the unfortunate event that your package is lost or damaged during transit, please reach out to our customer support immediately. We will work with the shipping carrier to investigate and resolve the issue to your satisfaction.
Please note:
Delivery times are estimates and not guaranteed. Factors such as weather conditions, unforeseen circumstances and carrier delays may impact the actual delivery date.
We are not responsible for delays or issues caused by incorrect shipping information provided by the customer. Please ensure that your shipping address and contact details are accurate and up to date. If you have any further questions or require assistance, please don't hesitate to contact our customer support by replying to your order confirmation email or by using the contact form on our website.